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Vincentius

Vincentius Bespoke

Here at Sleep Liverpool, we love our fashion so it was an obvious choice to welcome Rob and the team over at Vincetntious Bespoke to the SleepLiverpool website. With a huge selection of Men’s, Woman’s and Children’s wear to choose from, Vincentius keeps it exclusive and better still the guys are Liverpool based!

Size Guide – All references to measurements are purely a guide. Sizing may vary slightly, please keep this in mind when making your purchases. We intend to include as much information in the item descriptions to help you with your size selections.

 

Men’s Tops (Polo Shirts, T-Shirts & Hoodies)

Approx. Chest Measures (inches)

S – 36-38”
M – 38-40”
L – 40-42”
XL – 42-44”
XXL – 44-46”
XXXL – 46-48”

 

Men’s Bottoms (Tracksuit Bottoms)

Approx. Waist Measures (inches)

S – 30-32”
M – 32-35”
L – 35-39”
XL – 39-43”
XXL – 43-47”

 

Men’s Swimshorts

Approx. Waist Measures (inches)

S – 30-32”
M – 32-34”
L – 34-36”
XL – 36-38”
XXL – 38-40”

 

Children’s Swimshorts

Approx. Waist Measures (inches)

2 Years – 50”
4 Years – 52”
6 Years – 54”
8 Years – 56”
10 Years – 59”

Approx. Hip Measures (inches)

2 Years – 58”
4 Years – 62”
6 Years – 65”
8 Years – 69”
10 Years – 76”

 

Men’s Footwear – Sizes UK 5-11 (in most styles)
All of our Men’s footwear is displayed in UK sizes. As the majority of our footwear is handcrafted with fine leathers, we advise our customers to size down on occasions where they prefer a snug/smaller fit. This is also because with time, the leather moulds to one’s feet allowing a more comfortable fit and feel.  Please keep this in mind when selecting the size you require.

 

Children’s Footwear – Sizes UK 6-11 (in most styles)
All of our Chilren’s footwear is displayed in UK sizes. As the majority of our footwear is handcrafted with fine leathers, we advise our customers to size down on occasions where they prefer a snug/smaller fit. This is also because with time, the leather moulds to one’s feet allowing a more comfortable fit and feel.  Please keep this in mind when selecting the size you require.

 

If you require any additional advice on sizing for particular items; in the first instance please refer to the item description.  We aim to put as much information on here as possible such as fastening methods etc to further advise on the construction of our garments.  Secondly, please contact us; we will be happy to answer any questions you may have.

 

(December 2019)

** PLEASE NOTE DUE TO COVID THERE WILL BE DELAYS IN DELIVERIES, EXCHANGES & REFUNDS, PLEASE KEEP THIS IN MIND WHEN MAKING PURCHASES **

Here at Vincentius we really hope you are pleased with your purchase, however, if you are unhappy with your item/s that you receive, then we are happy to offer refunds and exchanges on FULL priced items only. If you have made a purchase in a discounted sale you are are only able to make a return for a refund, no exchanges are available on sale purchases; as sizes will be limited.

CLICK & COLLECT IN STORE

We are pleased to be able to offer customers the option to Click & Collect their items in store for free. When you use code COLLECTFREE at checkout. Once ordered items will be held for 7 days and then a full refund will be processed and items added back into stock for sale. Should you be unable to make it into store in this time period and want us to hold your item longer please email [email protected] to make arrangements. All items are to be collected at our store (address below)

Vincentius Bespoke
Unit 03
35 Whitechapel
Met Quarter
Liverpool
L1 6DA

DELIVERIES (UK & International)
Vincentius ships orders on a worldwide basis.
We ship all of our UK mainland items via DPD courier service.
International deliveries will be posted via Royal Mail or DPD depending upon the location.
We ship all UK mainland orders on a next working day service (via DPD).
Please note: Next day deliveries apply if you place an order before 11am Monday – Friday.  If you place an order over the weekend, the order will be processed on the Monday ready to be collected by DPD on the Monday or Tuesday. Please keep this in mind when you are placing an order so you have an idea of when you receive it.

 

RETURNS/REFUND POLICY
To be eligible for a return for a full refund.  Your item must be unused and in the same condition that you received it. It must also be in the original packaging IF it came in any.

You must return your item to us in store or online within 7 days of your original purchase date. (For online orders it must be within 14 days of your order purchase date).

 

If your return has been approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment within 3-5 working days, depending on your bank.

RESPONSIBILITY OF RETURNS
We cannot be held responsible for the return of your parcel until it reaches us, we strongly advise you to return your item via a trackable postage method to ensure your parcel is received by us.

We will not be held responsible for the postage costs of returns to us UNLESS the item in question is FAULTY.

LIMITATIONS ON RETURNS
Please note that we do not offer refunds on sale items online.  Tights, socks and underwear are also none returnable/refundable for hygiene purposes.
For in store purchases refunds will only be applicable as per the Refund Policy stated above.

 

EXCHANGE POLICY
Exchanges are available for wrong sized items that we have sent to you in error. You cannot exchange items for different styles/colours when making exchange requests for online orders. You can only make an exchange via a purchase only for an alternative size in the SAME style.

Exchanges are not applicable for sale/discounted purchases. If you require a different item you must return your order and make a new purchase.

Items for exchange must be sent back in the original packaging in a new or unworn condition. You will be fully responsible for postage costs, which will not be reimbursed UNLESS the item is faulty.  Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you an exchange.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary, please keep this in mind before contacting us.

 

SHIPPING YOUR RETURN/EXCHANGE FOR ONLINE ORDERS
To return your product, you should mail your product to:

Vincentius Bespoke
Unit 03
35 Whitechapel
Met Quarter
Liverpool
L1 6DA

Company number 11302031

Please include all necessary order information to proceed with your refund such as: returns forms, order number and contact details necessary.

The above also applies for in store purchases, please return to store with your items and receipt to begin the return/exchange process.

PARTIAL REFUNDS
There are certain situations where only partial refunds are granted (if applicable):

  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 14 days after delivery

LATE OR MISSING REFUNDS (if applicable)

  • If you haven’t received a refund yet, first check your bank account.
  • Secondly contact your bank, it may take some time before your refund is officially updated on systems, or shown as available. Delays in bank processing is different with each bank, therefore please check this information.

If you’ve done all of this and you still have not received your refund yet, please contact us at  [email protected]

(June 2020)

WE WILL ONLY USE YOUR DATA TO INCREASE YOUR ONLINE EXPERIENCE

Vincentius Bespoke. (“We”) are committed to safeguarding and respecting your privacy. We will protect your data like it is our own.  We are committed to safeguarding the privacy of our website visitors; In this policy, we explain how we will treat your personal information.  We will only use your data to up your experience.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting www.vincentiusbespoke.co.uk you are accepting and consenting to our practices as set out in this policy.  For the purpose of the Data Protection Act 1998 (the Act), and for all our services, the data controller — the company that’s responsible for your privacy— is Vincentius Bespoke.
If you have any questions about how we protect your privacy, drop us an email at [email protected]

COOKIES

Our site uses cookies to distinguish you from other users of our site.
This helps us to improve our site and provide you with a good experience.

COLLECTING PERSONAL INFORMATION

We may collect store and use the following kinds of personal information:

  • For information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.
  • For information that you provide to us when registering with our website or including your email address and name.
  • For Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address.
  • For information that you provide to us when using the services on our website, or that is generated in the course of the use of those services including the timing, frequency and pattern of service use.
  • For information relating to any purchases you make of our goods or any other transactions that you enter into through our website; including your name, address, telephone number, email address and card details.
  • For Information contained in or relating to any communication that you send to us or send through our website including the communication content and metadata associated with the communication and any other personal information that you choose to send to us.

USES MADE OF THE INFORMATION

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information in the following ways:

Your name and contact details – How we use your name & contact details?

  • Deliver your purchases to you.
  • To perform our contract with you.
  • Send you service messages by e-mail (and/or other technologies) such as order updates and promotional offers.
  • To perform our contract with you and so we can tell you when your order is coming.
  • Sending you information by email (and/or other technologies) or post about our new products and services.
  • To keep you up to date (and only if you gave us permission).
  • Fraud prevention and detection.
  • To prevent and detect fraud against either you or Vincentius Bespoke.
  • To inform you of our latest products and deals.
  • Finding out what you and other customers like.
  • To ensure we are giving you what you want

Your date of birth information – How do we use your date of birth?

  • Fraud prevention and detection.
  • To prevent and detect fraud against either you or Vincentius Bespoke.
  • Your payment information
  • This includes your card’s security/CVV code. We do not keep them.

How we use your payment information:

  • Take payment, and give refunds.
  • To perform our contract with you.
  • Fraud prevention and detection.
  • To prevent and detect fraud against either you or Vincentius Bespoke.

Your contact history with us (This may include – for example – your messages to our support team, via social pages.) How do we use your contact history:

  • Provide customer service and support.
  • To perform our contract with you, and to provide the best service possible
  • Purchase history and saved items.
  • What you’ve bought and what you’ve stored in your basket for another time.

How we use your purchase history and saved items:

  • To sell or offer you products.
  • To perform our contract with you — putting items in your basket and accessing it allows you to complete your purchase.
  • Provide customer service and support, and handle returns.
  • To perform our contract with you.
  • Finding out what you, and other customers, like
  • To ensure you are given giving what you want.
  • Information about your phone or laptop, and how you use our website.
  • The information you give us when you browse our site, including your IP address, device type and, if you choose to – your location data and how you use our website.

How we use information about your phone or laptop, and how you use our website and app:

  • To improve our website and set default options for you (such as currency).
  • To give you the best possible shopping experience.
  • Protect our website.
  • To prevent and detect fraud against either you or Vincentius Bespoke.

STORING YOUR PERSONAL INFORMATION

Personal information that we process for any purpose shall not be kept for longer than is necessary for that purpose.

Not withstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data: To the extent that we are required to do so by law; if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

SECURITY OF YOUR PERSONAL INFORMATION

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.  We will prevent unauthorised access to your data by both internal and external parties.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We have also reached out to our web technology platform providers to ensure any and all services are meeting all applicable laws.

SHARING YOUR INFORMATION

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information.
However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
Companies in the Vincentius Bespoke group, as sometimes different bits of our group, are responsible for different activities.
Companies that do things to get your purchases to you, for example – payment service providers, warehouses, order packers, and delivery companies.
Professional service providers, such as marketing agencies, advertising partners and website hosts.
Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud.
We may provide third parties with aggregated but anonymity information and analytics about our customers and, before we do so, we will make sure that it does not identify you.

YOUR RIGHTS

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:he payment of a fee of GBP £10; and the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].

We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

THIRD PARTY WEBSITES

Our website includes hyperlinks to, and details of, third party websites.
We have no control over and are not responsible for, the privacy policies and practices of third parties.

CHANGES TO HOW WE PROTECT YOUR PRIVACY

We may update this policy from time to time, to reflect how we are processing your data.
If we make significant changes, we will make that clear on the Vincentius website (www.vincentiusbespoke.com), or by some other means of contact such as email, so that you are able to review the changes before you continue to use our services.

(December 2019)

PROMOTIONAL CODES
Vincentius reserves the right to decline orders where, in its opinion, a promotional code is invalid for the order being placed.

  • Promotional codes have no monetary value and cannot be exchanged for cash.
  • Promotional codes cannot be used in conjunction with any other offers or promotions.
  • Offers are not valid on sale items or other discounted products, unless stated otherwise.
  • Promotional codes will allow the consumer to obtain items usually at a discounted rate, we have the right to reserve any orders we deem could be invalid.

ORDERING ONLINE INFORMATION
When placing an order online you will be asked to check all your details before placing your order by clicking on the “Proceed to check out” button. Once you have ordered goods online, please check and confirm your order status by logging into your Account. We recommend that you create an account online so that for future reference you can vie wall information required for your orders.

By providing your email address upon checkout, we will be able to send you e-mail confirmations; however, please note that we shall not be responsible if our e-mail is identified by any webmail service as junk mail and undelivered/misdelivered, this is your responsibility to check.

For your security, your billing name and address must match that of the credit/debit card used for payment. We reserve the right to cancel any order/s that does not match this criteria.

Depending upon the courier service we use, you may be notified of your order dispatch status via Email or Text Message; whichever contact method you provided us with upon checkout. Please note that we are not responsible for late or undelivered parcels. Once the item is with the courier it is out of our hands, and follow up will need to be made with the third party.

CHANGES TO THE DELIVERY ADDRESS, METHOD OF PAYMENT AND INFORMATION ON ACCOUNT
When ordering from our Website, you can contact us to give us a different delivery address or change your method of payment. You can also e-mail us through our Website to: Select a different delivery address, Change your method of payment, Change your address/telephone number or any other contact details.

ORDER CANCELLATION
On some occasions, orders or parts of an order may be cancelled by our system due to:

• Problems with processing payment information.
• Unavailability of the item(s).
• Inability to deliver to the address provided.
• Your request for cancellation.
• Duplication of the orders.

If you would like to cancel your order please e-mail [email protected] with your order number. If your order has already been dispatched, we will notify you of this fact. Once you receive the item(s), please return them in accordance with the returns procedure below.

CHANGES TO THE DELIVERY ADDRESS, METHOD OF PAYMENT AND INFORMATION ON ACCOUNT
When ordering from our Website, you can contact us to give us a different delivery address or change your method of payment. You can also e-mail us through our Website to: Select a different delivery address, Change your method of payment, Change your address/telephone number or any other contact details. Please note due to the mass amount of orders and email we obtain we may not reach your message in time and may have already dispatched your item. Please keep this in mind when getting in touch AFTER your order has been places.

CURRENCY
The Customer shall pay the price of the goods in pound sterling. If a credit/debit card associated with a different currency is used, additional bank charges may apply. We have the option on site to view the currency in different nationalities, please check the website for this.

ACCEPTED PAYMENT METHODS FOR ONLINE ORDERS:

  • Maestro/Switch
  • Mastercard
  • Visa
  • Visa Debit
  • Visa Electron
  • Solo

KLARNA PAYMENT
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is made to Klarna.

Pay in [14] days: The payment period is from the shipment or the delivery date of the service. You can find the complete terms and conditions for the markets where this payment method is available here:
The United Kingdom, Germany, Sweden, Norway Denmark, Finland, Austria and the Netherlands

Slice it: With the financing service from Klarna you can pay for it in flexible or fixed installments. The instalment payment is due at the end of each month following submission of a separate monthly invoice by Klarna. Further Information regarding Slice It is subject to the Terms and Conditions and Standard European Consumer Credit Information: Austria, the United Kingdom, Germany, Sweden, Norway, Denmark and Finland.

The payment methods Pay in [14] days, Slice It and direct debit are only available in case of a positive credit assessment.
For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna.
We can only offer you the payment methods available based on the results of the credit check.
General information about Klarna and the user terms can be found on: http://www.klarna.com

Your personal data is handled in accordance with applicable data protection law and in accordance with the information contained in Klarnas privacy statement.

(December 2019)

 

What is Clearpay

Clearpay allows you to shop for the things you love and pay over time. Split your purchase across4 instalments, due every two weeks.

All payments are interest-free and there are no additional costs, as long as you pay on time.

So buying a £200 item will see you pay 4 x £50 every 2 weeks following your initial purchase payment. All the while the item is at home with you!

 Frequently Asked Questions

What is Clearpay?

Clearpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.

How do I use Clearpay?

Simply shop online or in-store (where available) and add items to your shopping bag and checkout as normal. At the checkout choose Clearpay as your payment method. First-time customers will need to register with Clearpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!

Please note that all items in your shopping bag must be eligible for Clearpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

Where can I use Clearpay?

Clearpay can only be applied to purchases made on the retailer website or in-store (where available).

How does the payment schedule work?

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Clearpay account.

You can log in to your Clearpay account to view your payment schedule and make a payment before
the due date if you choose to do so.

What if I can’t pay a Clearpay instalment?

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.

Where can I find common questions about payments?

Check out the Clearpay Payments FAQ.

When will my items be delivered if I use Clearpay?

Clearpay orders are delivered as per our standard shipping time frame after you complete your order online.

Visit the retailer’s shipping page for more information.

Is there a limit to how much I can spend on a single transaction?
Yes, transaction value limits apply to purchases made on the retailer website using Clearpay.

What products are not eligible for purchase using Clearpay?
Clearpay is not available on purchases of gift cards. If you are purchasing gift cards along with Clearpay eligible products, you will need to place two separate orders.

How do I return or exchange an item purchased using Clearpay?

If you have changed your mind, you can return your Clearpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return policy here. Clearpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Clearpay.

If you believe there is fault or concern with your Clearpay purchase payment, please contact Clearpay customer support at [email protected]

Where can I find out more about Clearpay?

If you would like to know more about Clearpay, visit the Clearpay website www.Clearpay.co.uk for a comprehensive list of FAQs , terms, as well as Clearpay’s Privacy Policy, which can be found at www.clearpay.co.uk/en-GB/privacy-policy.

If you have any questions about your Clearpay account, please contact Clearpay directly via a web form
found here.

 

Contact Vincentius Bespoke

Address: 35 Whitechapel, Un it 3, Met Quarter, Liverpool, L1 6DA

Telephone: 0151 345 6919

Email: [email protected]

Website: www.vincentiusbespoke.com